Shipping Policy

Need Help?

Find answers to common questions below.

Contact Us

Introduction

At WESTERN VASTR, we aim to deliver a
smooth and transparent shopping experience. The Cancellation Policy outlines how orders are processed, when they can be cancelled, and what customers can expect at every stage.

Shipping Policy

2.1 Order Processing

  • Orders are processed within 24-48 working hours after successful payment or order confirmation (for COD).
  • During festivals, sales, or high-volume periods, processing times may be slightly extended.

2.2 Order Dispatch

  • Orders are typically dispatched within 1–3 business days of order confirmation.
  • Once dispatched, customers receive a tracking link via email/SMS.

2.3 Delivery Time

  • Standard delivery timeframe: 3–7 business days based on location.
  • Remote or high-demand areas may take longer.

2.4 Prepaid & COD Orders

  • We accept both online prepaid payments and cash-on-delivery (COD) where available.
  • COD orders may undergo additional verification for safety and fraud prevention.

2.5 Shipping Charges

  • Shipping charges (if any) are displayed at checkout before order completion.
  • Free shipping may be offered during promotions or above certain order values.

2.6 Order Verification & Security

WESTERN VASTR reserves the right to

  • Verify customer identity or address if required
  • Cancel suspicious or high-risk orders
  • Contact customers for confirmation on COD orders

This ensures secure shopping for both customers and the brand.

Customer Support

For cancellations, order help, or shopping support:

  • Name: KAKSHALI TUSHAR RAJPARA
  • Trade Name: BHAVANI FASHION
  • Email: support.westernvastr@gmail.com
  • Phone: +91 92650 01986
  • Support Hours: 11:00 AM to 6:00 PM (Monday to Saturday)
  • Address: A-403, Shaswat Luxuriya, Mission Road, Vav, Kathodara, Surat, Gujarat-394326.

We’re here to assist you with a smooth, transparent, and enjoyable ZIVRAA shopping experience.