Privacy Policy

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At WESTERN VASTR, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, process, share, and protect your information when you interact with our website, products, or services.

By accessing or purchasing from WESTERN VASTR, you consent to the practices described in this policy.

Information We Collect

We collect information to provide better shopping, support, and personalization.

1.1 Personal Information You Provide

  • Full name
  • Email address
  • Mobile number
  • Billing & shipping address
  • Payment information (processed securely by payment partners)
  • Account credentials (if you create an account)
  • Details shared during customer service interactions

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Device type
  • Browser type
  • Operating system
  • Location (approximate)
  • Pages viewed and time spent
  • Referral sources
  • Cookies and tracking data

1.3 Payment Information

We do not store your complete payment card details.

All payments (UPI, cards, wallets, net banking) are processed securely through third-party payment gateways compliant with PCI-DSS standards.

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Communicate order updates and tracking details
  • Provide customer service and support
  • Improve website performance and user experience
  • Personalize recommendations and offers
  • Prevent fraud and enhance platform security
  • Conduct analytics for business Improvement
  • Send marketing communications (only with your consent)

Cookies & Tracking Technologies

We use cookies to:

  • Store your preferences
  • Keep items saved in your cart
  • Understand browsing behaviour
  • Show personalized product suggestions
  • Improve website speed and usability

You may disable cookies in your browser settings, but some features may stop working.

Sharing of Your Information

WESTERN VASTR does not sell or trade your personal information.

However, we may share data with trusted third parties for business operations:

4.1 Logistics & Delivery Partners

To deliver your orders to your address.

4.2 Payment Gateways

To securely process your payments.

4.3 Marketing & Analytics Partners

For email campaigns, SMS updates, and website analytics.

4.4 Legal Requirements

We may disclose information if required by:

  • Law enforcement
  • Court orders
  • Government authorities
  • Fraud prevention protocols

All such disclosures follow strict legal guidelines.

Data Security

We implement strong technical and organizational safeguards including:

  • SSL encryption
  • Secure servers
  • Access-controlled data systems
  • Regular security audits

Although no system is 100% secure, we follow best industry practices to safeguard your data.

Your Rights & Choices

As a WESTERN VASTR customer, you have the right to:

  • Access the personal data we store
  • Request corrections or updates
  • Request deletion of your account/data
  • Opt-out of marketing emails/SMS
  • Disable cookies from browser settings

You can request any of the above by contacting our support team.

Marketing Communications

You may receive:

  • Promotional emails
  • SMS notifications
  • WhatsApp updates
  • New arrivals & discount alerts

You can unsubscribe anytime by:

  • Clicking “Unsubscribe” in emails
  • Contacting customer support
  • Replying STOP to SMS/WhatsApp messaging

We only send marketing messages with your consent.

Children’s Privacy

WESTERN VASTR does not knowingly collect or process information from anyone under 18 years of age.

If you believe a minor has provided information, contact us to remove it.

Links to Third-Party Websites

Our website may contain links to external sites.

WESTERN VASTR is not responsible for the privacy practices or content of those websites.

We recommend reading their privacy policies before interacting.

Data Retention

We retain customer information only as long as:

  • Required for order fulfilment
  • Needed for legal/accounting purposes
  • Beneficial for customer support

When no longer necessary, data is securely deleted.

Changes to This Privacy Policy

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WESTERN VASTR reserves the right to update this policy anytime.

Changes will be posted on this page with a “Last Updated” date.

Continued use of our website implies acceptance of the updated policy.

Contact Information

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If you have questions, concerns, or requests regarding privacy:

  • Name: KAKSHALI TUSHAR RAJPARA
  • Trade Name: BHAVANI FASHION
  • Email: support.westernvastr@gmail.com
  • Phone: +91 92650 01986
  • Support Hours: 11:00 AM to 6:00 PM (Monday to Saturday)
  • Address: A-403, Shaswat Luxuriya, Mission Road, Vav, Kathodara, Surat, Gujarat-394326.